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Turn bad reviews into good impressions.

Paste in any negative Google review. Get a professional, on-brand response in seconds. No awkward wording. No damage to your reputation.

3 free responses included · No account needed · Takes 30 seconds

94% of customers read responses
45% more likely to visit after a response
30s average time to generate
From the blog
Local SEO
How Google reviews affect your local search ranking
5 min read · Reviews are not just about reputation. Here is how they feed into where you show up in search.
See it in action
⭐ The review

"Waited an hour and a half for a small pizza to be delivered. It arrived completely cold. Tried calling the shop to complain but no answer. Ridiculous."

✅ Generated response

"We are really sorry to hear about your experience. An hour and a half is far too long, and a cold pizza is unacceptable. We pride ourselves on reliability, so this genuinely disappoints us. It sounds like we had our wires crossed that evening. Please get in touch directly with the owner so we can make this right. Pop in, ring back, or message us. We would like to put this behind us properly."

Step 1 — The Review

Paste the negative review below

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Step 2 — Your Business

Tell us about your business

Select your industry so the response fits your business type.

Optional — add more detail for a more personalised response.

Step 3 — Response Tone

How do you want to come across?

Response Ready

📌 Post it publiclyResponding publicly shows all potential customers you take feedback seriously.
⏱ Reply within 24hrsFast responses show you're attentive and care about customer experience.
✏️ Personalise itAdd a name or specific detail to make the response feel less automated.
Does this only work for negative reviews?

It works for any Google review. You can use it to respond to positive reviews too, though most business owners find it most valuable for the difficult ones where getting the wording right really matters.

Are the responses unique, or will other businesses get the same wording?

Every response is generated fresh based on your specific review, your business details, and the tone you choose. No two responses are the same, and there are no recycled templates involved.

Does it work for platforms other than Google?

The responses are written with Google in mind but work well on Trustpilot, Tripadvisor, Facebook, and any other review platform. The tone and format are universally appropriate for any public review response.

How many credits does an average business need?

Most business owners responding to occasional reviews find 3–6 credits covers a busy month comfortably. Credits never expire, so there's no pressure to use them quickly — buy when you need them.

Is my review data stored or shared?

Reviews are processed in real time to generate a response and are not stored, logged, or used to train any AI model. Your customer's words stay between you and this tool.

Be the first to leave a review and get 3 free credits.

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