Paste in any negative Google review. Get a professional, on-brand response in seconds. No awkward wording. No damage to your reputation.
3 free responses included · No account needed · Takes 30 seconds
"Waited an hour and a half for a small pizza to be delivered. It arrived completely cold. Tried calling the shop to complain but no answer. Ridiculous."
"We are really sorry to hear about your experience. An hour and a half is far too long, and a cold pizza is unacceptable. We pride ourselves on reliability, so this genuinely disappoints us. It sounds like we had our wires crossed that evening. Please get in touch directly with the owner so we can make this right. Pop in, ring back, or message us. We would like to put this behind us properly."
Select your industry so the response fits your business type.
Optional — add more detail for a more personalised response.
It works for any Google review. You can use it to respond to positive reviews too, though most business owners find it most valuable for the difficult ones where getting the wording right really matters.
Every response is generated fresh based on your specific review, your business details, and the tone you choose. No two responses are the same, and there are no recycled templates involved.
The responses are written with Google in mind but work well on Trustpilot, Tripadvisor, Facebook, and any other review platform. The tone and format are universally appropriate for any public review response.
Most business owners responding to occasional reviews find 3–6 credits covers a busy month comfortably. Credits never expire, so there's no pressure to use them quickly — buy when you need them.
Reviews are processed in real time to generate a response and are not stored, logged, or used to train any AI model. Your customer's words stay between you and this tool.
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